Banesco Online Banking Guide

Account Access

Enter the 12-digit ID assigned by the bank and click Submit.

Verify that your Personal Image is correct, enter your password, and click Submit.

*you will be prompted to change your PIN/Password and select your Personal Image the first time you log in.

Viewing Transactions

Select Transactions from the drop-down menu next to an account.

Transaction History is available for # days.

Transaction List Options:

Choose Number of Transactions Displayed
View Check Images
Sort Columns to Customize View
Switch Between Accounts

Transaction Search

Select Search from the Transaction sub-menu to search transactions by date, dollar amount, credit, debit, or check number.
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Transferring Funds

Select Transfers from the drop-down menu next to an account.

Select the From and To accounts from the drop-down menus.
Enter the Transfer Amount, Frequency, and Date of the Transfer.
Click Submit to complete the transfer.

Pending and Completed Transfers

Select Pending Transfers to view, edit, or delete a scheduled transfer.
Transfer History lists completed transfers.
Transfer history is available for # days.

Stop Payments

Select Stop Payments from the drop-down menu next to an account.

Fill in the required fields and click Submit.

You must contact the bank to edit or remove a Stop Payment.
Stop Payment fees will be automatically deducted from your account in accordance with the terms of your account.

Options

Change Personal, Account, and Display Settings.
Set up Alerts.

Personal

Update E-Mail Address
Update ID*
*create an ID to use instead of 12-digit ID
Change PIN/Password

Account

Change Account Pseudo Names (nicknames).
Edit order in which accounts are displayed.

Display

Edit Number of Accounts displayed per page.
Edit no. of transactions displayed by default.

Alerts

Event Alerts:
Incoming Direct Deposits
Funds Transfer Information
Statement Notifications
Balance Alerts:
Notification of Account Balances
Item Alerts:
Notification of Cleared Checks
Personal Alerts:
Text-based alerts delivered on chosen date.

Security

One of the first times you access your accounts online, we’ll ask you to choose and answer three (3) Personal Verification Questions.

During future online sessions, we’ll ask you some of these questions if we feel there is a possibility that someone other than you is attempting to access your information.

Please choose answers that you will remember. Incorrectly answering questions can lead to your account access being disabled.

Security Reminders

We will NEVER email you for your personal information. Any email claiming to be the bank requesting personal information such as Social Security Numbers, IDs, or Passwords should not be trusted or opened.

Do not write your password down.

Use a different password to access your online accounts than ones you use for other applications.

Always exit your online banking session before leaving your computer.